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Active Incident

Updated a few seconds ago

The operational status of WISEflow.net and its integrations.
FLOWmulti similarity service issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Main application

Locations

FLOWmulti


October 29, 2025 10:19 CET
October 29, 2025 09:19 UTC
[Investigating] Partial Service Disruption

Similarity reports on FLOWmulti flows are currently unavailable. The reports are still being generated, but they cannot be accessed at this time. We will provide an update as soon as the issue is resolved.

Integration Portal




Operational

Authentication




Operational

Main application




Operational

WISEflow API




Operational

CRM




Operational

Originality




Operational

Scheduled Maintenance

WISEflow December releasePlanned Maintenance

Schedule

December 5, 2025 21:00 - December 6, 2025 03:00 CET
December 5, 2025 20:00 - December 6, 2025 02:00 UTC

Components

Integration Portal, Authentication, Main application, WISEflow API, CRM, Originality

Locations

EduGain, Feide, ID-porten, UNIlogin, Access Token, WISEflow Standard Login, MitID/NemLogin, FLOWoral, FLOWlock, Integration portal, FLOWassign, SIS-DK, FS, STADS, SITS Brunel, FLOWmonitor, FLOWmulti, FLOWattend, SITS AUB, Censor-It, Intrapol, MetaDir, UCFMD, WAYF, API access, Log Access, Message Service, Similarity Service (Ouriginal), Similarity Service (Turnitin), Praktikportalen, HubSpot, ESAS, Banner, Ladok KAU, Ladok ORU, Ladok LiU, SITS Malta, SITS UCL, Author service, WISEflow Device Monitor, WISEflow Originality

Description

Access to WISEflow will be restricted during the maintenance window.

24

Days Until Next Maintenance

0

Active Maintenances

1

Active Incidents

History (Last 30 days)

Ouriginal service issueDegraded Performance

Incident Status

Degraded Performance


Components

Main application


Locations

Similarity Service (Ouriginal)



October 30, 2025 08:54 CET
October 30, 2025 07:54 UTC
[Identified] Degraded Performance

Ouriginal is currently experiencing an issue with their service and reports may load slowly or fail to display. They are working on resolving it and you can follow their incident here: http://status.ouriginal.com/incidents/p4m6q53xjqm2

October 30, 2025 10:09 CET
October 30, 2025 09:09 UTC
[Resolved] Operational

Ouriginal has resolved the issue and their reports can be loaded through WISEflow again.
WISEflow October releasePlanned Maintenance

Description

Access to WISEflow will be restricted during the maintenance window.


Components

Integration Portal, Authentication, Main application, WISEflow API, CRM, Originality


Locations

EduGain, Feide, ID-porten, UNIlogin, Access Token, WISEflow Standard Login, MitID/NemLogin, FLOWoral, FLOWlock, Integration portal, FLOWassign, SIS-DK, FS, STADS, SITS Brunel, FLOWmonitor, FLOWmulti, FLOWattend, SITS AUB, Censor-It, Intrapol, MetaDir, UCFMD, WAYF, API access, Log Access, Message Service, Similarity Service (Ouriginal), Similarity Service (Turnitin), Praktikportalen, HubSpot, ESAS, Banner, Ladok KAU, Ladok ORU, Ladok LiU, SITS Malta, SITS UCL, Author service, WISEflow Device Monitor, WISEflow Originality


Schedule

October 24, 2025 21:00 - October 25, 2025 08:00 CEST
October 24, 2025 19:00 - October 25, 2025 06:00 UTC


October 24, 2025 21:00 CEST
October 24, 2025 19:00 UTC
[Update] Scheduled maintenance is starting.

October 25, 2025 01:14 CEST
October 24, 2025 23:14 UTC
[Update] The new of the platform has been deployed successfully
WISEflow service issueService Disruption

Incident Status

Service Disruption


Components

Main application


Locations

FLOWoral, FLOWlock, FLOWassign, FLOWmulti, FLOWattend



October 20, 2025 10:03 CEST
October 20, 2025 08:03 UTC
[Investigating] Service Disruption

We are currently experiencing an issue uploading material to WISEflow and starting flows in Lockdown browser on FLOWlock and FLOWmulti. We are investigating further and will keep you updated.

October 20, 2025 10:08 CEST
October 20, 2025 08:08 UTC
[Identified] Service Disruption

Amazon webservices is having problems across multiple services and regions, which is also affecting WISEflow. They are actively working on the issue.

October 20, 2025 10:35 CEST
October 20, 2025 08:35 UTC
[Monitoring] Degraded Performance

Uploads and exams conducting in the Lockdown browser are working again. We are still actively monitoring.

October 20, 2025 11:03 CEST
October 20, 2025 09:03 UTC
[Monitoring] Operational

We are still monitoring

October 21, 2025 09:12 CEST
October 21, 2025 07:12 UTC
[Resolved] Operational

We have monitored the solution from AWS and the issue has been resolved. WISEflow is no longer affected. We will conduct a post-mortem to provide further details about the incident.