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All Systems Operational

Updated a few seconds ago

The operational status of WISEflow.net and its integrations.

Integration Portal




Operational

Authentication




Operational

Main application




Operational

WISEflow API




Operational

CRM




Operational

Originality




Operational

Metrics

Response time

556.33ms




Uptime

100.00%




Response time

538.13ms




Uptime

100.00%




Response time

522.19ms




Uptime

100.00%




Scheduled Maintenance

WISEflow May releasePlanned Maintenance

Schedule

May 2, 2025 21:00 - May 3, 2025 01:00 CEST
May 2, 2025 19:00 - May 2, 2025 23:00 UTC

Components

Integration Portal, Authentication, Main application, WISEflow API, CRM, Originality

Locations

EduGain, Feide, ID-porten, UNIlogin, Access Token, WISEflow Standard Login, MitID/NemLogin, FLOWoral, FLOWlock, Integration portal, FLOWassign, SIS-DK, FS, STADS, SITS Brunel, FLOWmonitor, FLOWmulti, FLOWattend, SITS AUB, Censor-It, Intrapol, MetaDir, UCFMD, WAYF, API access, Log Access, Message Service, Similarity Service (Ouriginal), Similarity Service (Turnitin), Praktikportalen, Zendesk, ESAS, Banner, Ladok KAU, Ladok ORU, Ladok LiU, SITS Malta, SITS UCL, Author service, WISEflow Device Monitor, WISEflow Originality

Description

Access to WISEflow will be restricted during the maintenance window.

30

Days Until Next Maintenance

0

Active Maintenances

0

Active Incidents

History (Last 30 days)

Originality similarity service issueOperational

Incident Status

Operational


Components

Originality


Locations

WISEflow Originality



March 17, 2025 10:53 CET
March 17, 2025 09:53 UTC
[Monitoring] We experienced a slight delay in generating the originality similarity reports due to our scheduled release maintenance window with the March release. Some reports that were due for analysis on Friday, 14th March, encountered a failure and were not ready as expected. We have requeued all the affected reports, and they should be accessible by tomorrow at the latest. We appreciate your understanding and apologise for any inconvenience caused.

March 18, 2025 09:00 CET
March 18, 2025 08:00 UTC
[Monitoring] The majority of the reports have been analysed and are accessible to the assessors. We are still in progress to get the remaining reports ready. We will keep monitoring the service to ensure a smooth and timely completion.

March 19, 2025 10:55 CET
March 19, 2025 09:55 UTC
[Resolved] This incident has been fully resolved. All reports are now accessible to the assessors, and monitoring has been successfully completed to ensure stability.
WISEflow March releasePlanned Maintenance

Description

Access to WISEflow will be restricted during the maintenance window.


Components

Integration Portal, Authentication, Main application, WISEflow API, CRM, Originality


Locations

EduGain, Feide, ID-porten, UNIlogin, Access Token, WISEflow Standard Login, MitID/NemLogin, FLOWoral, FLOWlock, Integration portal, FLOWassign, SIS-DK, FS, STADS, SITS Brunel, FLOWmonitor, FLOWmulti, FLOWattend, SITS AUB, Censor-It, Intrapol, MetaDir, UCFMD, WAYF, API access, Log Access, Message Service, Similarity Service (Ouriginal), Similarity Service (Turnitin), Praktikportalen, Zendesk, ESAS, Banner, Ladok KAU, Ladok ORU, Ladok LiU, SITS Malta, SITS UCL, Author service, WISEflow Device Monitor, WISEflow Originality


Schedule

March 14, 2025 21:00 - March 15, 2025 01:00 CET
March 14, 2025 20:00 - March 15, 2025 00:00 UTC


March 14, 2025 21:00 CET
March 14, 2025 20:00 UTC
[Update] Scheduled maintenance is starting.

March 15, 2025 01:00 CET
March 15, 2025 00:00 UTC
[Update] Scheduled maintenance is complete.
Ouriginal similarity service issueDegraded Performance

Incident Status

Degraded Performance


Components

Main application


Locations

Similarity Service (Ouriginal)



March 11, 2025 13:43 CET
March 11, 2025 12:43 UTC
[Investigating] Ouriginal is currently experiencing an issue with their platform and you may be unable to access reports through WISEflow. You can read more about their incident here: http://status.ouriginal.com/incidents/dqzy846yrg5l

March 12, 2025 08:10 CET
March 12, 2025 07:10 UTC
[Resolved] Ouriginal has resolved the issue, and the service is fully operational again.
Mails are not being sent outPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Authentication, Main application


Locations

Access Token, WISEflow Standard Login, Message Service



March 3, 2025 15:04 CET
March 3, 2025 14:04 UTC
[Investigating] We are currently experiencing issues with mails not being sent out. This seems to affect all types of mail correspondence in Wiseflow. We are investigating the extend of the issue further and will update this incident as soon as possible.

March 3, 2025 15:25 CET
March 3, 2025 14:25 UTC
[Identified] We have identified that the issue is related to an issue with a third-party suppliers, that affect certain mail suppliers. We are in contact with the suppliers and will update this incident as soon as more information is available.

March 3, 2025 16:30 CET
March 3, 2025 15:30 UTC
[Monitoring] We have identified the issue is caused by Outlook servers not responding to requests from our mail services as expected. Unfortunately this is an issue on Outlooks end that we have no control over. Due to their outage they have a large queue of mail requests that needs to be processed, and therefore the time before receiving emails from Wiseflow can be greatly impacted. We will update this incident as soon as we have more information on the responsiveness of mails.

March 5, 2025 11:12 CET
March 5, 2025 10:12 UTC
[Monitoring] We are still seeing that mails are not being received by Outlook addresses, so we suspect that there are still issues on Outlooks end in regards to receiving the large volume of emails from their outage. We will continue to monitor the situation.

March 6, 2025 10:50 CET
March 6, 2025 09:50 UTC
[Resolved] We have tested and observed that mails are now being received correctly and on time again. Mails to outlook services should now be received normally again.