Header Image
All Systems Operational

Updated a few seconds ago

The operational status of WISEflow.net and its integrations.

Integration Portal




Operational

Authentication




Operational

Main application




Operational

WISEflow API




Operational

CRM




Operational

Metrics

Response time

496.96ms




Uptime

100.00%




Response time

498.88ms




Uptime

100.00%




Response time

484.74ms




Uptime

99.99%




-

Days Until Next Maintenance

0

Active Maintenances

0

Active Incidents

History (Last 30 days)

Mail scheduler service issuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Main application


Locations

Message Service



March 4, 2023 18:23 CET
March 4, 2023 17:23 UTC
[Investigating] We are currently experiencing a problem with our mail service. WISEflow are not sending mails to any users. We are investigating the issue and will keep you updated.

March 4, 2023 19:12 CET
March 4, 2023 18:12 UTC
[Identified] We have identified the problem and are currently preparing a fix to be implemented.

March 4, 2023 20:55 CET
March 4, 2023 19:55 UTC
[Monitoring] The fix has been implemented and we are currently monitoring if mails are being correctly send.

March 10, 2023 13:21 CET
March 10, 2023 12:21 UTC
[Resolved] We have been monitoring the implemented solution without further problems. The Mail scheduler is running as normal. A post mortem has been created to explain in further details on what caused the issue and how it got resolved. The post mortem can be found here: https://wiseflow.zendesk.com/hc/en-gb/articles/8029895044764-04-March-2023-Mail-scheduler-not-sending-mails We are sorry for any inconvenience this might have caused your users on your flows.
Authoring tool issuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Main application


Locations

Author service



March 8, 2023 12:47 CET
March 8, 2023 11:47 UTC
[Investigating] We are currently experiencing issues with the authoring tool not allowing certain actions, such as deleting, copying, publishing and more on assignments, content bank and rubrics. We are investigating and will update when news are available.

March 8, 2023 15:57 CET
March 8, 2023 14:57 UTC
[Investigating] We have identified that the issue is with the authoring tool provider Learnosity, and together with Learnosity, we are looking into the issue and potential solutions.

March 8, 2023 17:22 CET
March 8, 2023 16:22 UTC
[Identified] The issue has been identified by Learnosity and they are looking into a fix on their end for the authoring tool. Update will follow when a fix has been implemented by Learnosity.

March 8, 2023 19:13 CET
March 8, 2023 18:13 UTC
[Monitoring] Issue has been found and fixed by Learnosity and the authoring tool should now be fully functional again. We will continue to monitor for any minor issues related to the incident.

March 9, 2023 21:19 CET
March 9, 2023 20:19 UTC
[Resolved] We have monitored the Author tool fix from Learnosity without further problems. For more information regarding the incident, then read the status from Learnosity here: https://status.learnosity.com/incidents/3g6v7ztqnhd7 We are sorry for any inconvenience this may have caused.
ID-Porten login service issuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Authentication


Locations

ID-porten



March 6, 2023 11:00 CET
March 6, 2023 10:00 UTC
[Investigating] We are currently experiencing an issue with the ID-porten login system and are investigating further. We will keep you updated on this post.

March 6, 2023 12:38 CET
March 6, 2023 11:38 UTC
[Investigating] The issue is related to the use of Bank ID and MinID through ID-porten. We are in a dialog with the provider and will keep you updated.

March 8, 2023 17:19 CET
March 8, 2023 16:19 UTC
[Monitoring] A solution has been implemented, which should now let logins via ID-porten work again. We will keep monitoring the situation to make sure everything works as intended.

March 9, 2023 09:53 CET
March 9, 2023 08:53 UTC
[Resolved] The implemented solution is working and ID-porten can be used as an option to login again. We will follow up with a Post mortem to describe the incident in further details.
WISEflow major March upgrade v2023.1Planned Maintenance

Description

Access to WISEflow will be restricted during the maintenance window


Components

Integration Portal, Authentication, Main application, WISEflow API, CRM


Locations

EduGain, Feide, ID-porten, UNIlogin, Access Token, WISEflow Standard Login, NemId/NemLogin, FLOWoral, FLOWlock, Integration portal, FLOWassign, SIS-DK, FS, STADS, SITS Brunel, FLOWmonitor, FLOWmulti, FLOWattend, SITS AUB, Censor-It, Intrapol, MetaDir, UCFMD, WAYF, API access, Log Access, Message Service, Similarity Service (Urkund), Similarity Service (Turnitin), Praktikportalen, Zendesk, ESAS, Banner, Ladok KAU, Ladok ORU, Ladok LiU, SITS Malta, SITS UCL, Author service


Schedule

March 3, 2023 21:00 - March 4, 2023 01:00 CET
March 3, 2023 20:00 - March 4, 2023 00:00 UTC


March 3, 2023 21:00 CET
March 3, 2023 20:00 UTC
[Update] We are upgrading the system to the lastest version

March 4, 2023 01:01 CET
March 4, 2023 00:01 UTC
[Update] WISEflow has been upgraded to 7.0.0