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All Systems Operational

Updated a few seconds ago

The operational status of WISEflow.net and its integrations.

Integration Portal




Operational

Authentication




Operational

Main application




Operational

WISEflow API




Operational

CRM




Operational

WISEflow Originality




Operational

Metrics

Uptime

100.00%




Uptime

100.00%




Uptime

100.00%




Scheduled Maintenance

WISEflow June releasePlanned Maintenance

Schedule

June 12, 2026 22:15 - June 13, 2026 03:00 CEST
June 12, 2026 20:15 - June 13, 2026 01:00 UTC

Components

Integration Portal, Authentication, Main application, WISEflow API, CRM, WISEflow Originality

Locations

EduGain, Feide, ID-porten, UNIlogin, Access Token, WISEflow Standard Login, MitID/NemLogin, FLOWoral, FLOWlock, FLOWassign, SIS-DK, FS, STADS, SITS Brunel, Participation monitor, FLOWmulti, FLOWattend, SITS AUB, Censor-It, MetaDir, UCFMD, WAYF, API access, Log Access, Message Service, Similarity Service (Ouriginal), Similarity Service (Turnitin), Praktikportalen, HubSpot, ESAS, Banner, Ladok KAU, Ladok ORU, Ladok LiU, SITS Malta, SITS UCL, Author service, WISEflow Device Monitor, Originality Report generation, Originality Pipeline processing, Originality API access, Originality Admin dashboard, Open ID connect

Description

Access to WISEflow will be restricted during the maintenance window.

5

Days Until Next Maintenance

0

Active Maintenances

0

Active Incidents

History (Last 30 days)

Device monitor (Windows version) service issueDegraded Performance

Incident Status

Degraded Performance


Components

Main application


Locations

WISEflow Device Monitor



May 19, 2026 14:12 CEST
May 19, 2026 12:12 UTC
IDENTIFIED

We have identified an issue with the new Windows version 2.7.0 of the Device monitor where the application can crash after running for a while. Participants will have to start the application again to continue monitoring. We are working on a solution and will keep you updated.

May 19, 2026 21:32 CEST
May 19, 2026 19:32 UTC
MONITORING

We have implemented a new version 2.7.1 of the Device Monitor for Windows. If you have version 2.7.0 installed, you are forced to update and will avoid the initial issue. The older version 2.6.0 can still be used until the July release. We will keep monitoring the situation and follow up with a Post mortem explaining the incident in further details.

May 22, 2026 09:32 CEST
May 22, 2026 07:32 UTC
RESOLVED

We have monitored the new implemented version and no further issues has been identified. The issue is resolved and a Post mortem will be made.
Issue with saving Maths and Chemistry Essays with text exceeding the word count limitDegraded Performance

Incident Status

Degraded Performance


Components

Main application


Locations

FLOWmulti



May 13, 2026 20:49 CEST
May 13, 2026 18:49 UTC
INVESTIGATING

We have identified an issue, where a FLOWmulti question of question type "Maths Essay" will block saving any subsequent answers if the word count limit is exceeded, even though it is possible to continue through the questions. If the word count is exceeded, the text editor will clearly be marked as having an error, by changing background color to light red. The immediate fix is to go back through the items and edit the text to be within the allowed word count. DO NOT reload, as that will mean loosing all answers entered since getting into the faulty state. We are working with our partner Learnosity to remediate this ASAP. In the mean time you have the following remediating options: - Avoid using Maths Essays OR - Set very high word count limits to prevent the participants from getting into the faulty state AND - Make sure it's allowed to go back to previous questions AND - Clearly instruct the participants that they MUST adhere to the word count limits

May 13, 2026 20:50 CEST
May 13, 2026 18:50 UTC
IDENTIFIED

The issue has been identified, we are working on a fix.

May 13, 2026 22:03 CEST
May 13, 2026 20:03 UTC
IDENTIFIED

The behaviour can be prevented by enabling the setting "Submit over Limit" which can be found under other options. Remember to add the updated version to your flows This applies to Maths Essay and Chemistry Essay. We are working on a fix to make this setting enabled by default.

May 14, 2026 19:11 CEST
May 14, 2026 17:11 UTC
IDENTIFIED

We have released patches for both authoring tools, ensuring that for any future questions created, "Submit over limit" will be enabled by default, preventing the situation from happening unknowingly to the author. Further more we have also identified that in the vast majority of cases, the participants will be shown a meaningful error message, when trying to submit, that will enable them to identify the issue and rectify it on their own, significantly reducing the severity of the incident.

May 14, 2026 22:53 CEST
May 14, 2026 20:53 UTC
RESOLVED

We have identified all customers with future flows that potentially needs to be adjusted to enable submit over limit. They will be contacted individually in due time before the exams.